Free shipping from €99
5% loyalty card discount
Specialist in trousers

FAQ about Sales and Promotions

Here you can find answers to frequently asked questions about "sales and promotions".

Can't find the answer to your question here? No worries, our customer service is happy to help. You can reach us via the contact form, at +32 (0)56 21 80 24 (only on weekdays between 8 AM and 5:30 PM), or via chat (every weekday between 9:30 AM and 7:30 PM).

  • What are Denim Days?

    Twice a year, we have Denim Days. During this period, you get discounts on denim & pants in stores and online. Follow our socials or subscribe to the newsletter to find out when they happen.

  • Is free shipping from € 99 also valid during sales or promotions?

    Free shipping from € 99 is always valid, including during sales. Except for international shipments (see also shipping conditions).

  • Can I return sale and promotion items?

    Yes, you can return sale items and promotional items purchased via the webshop, under the same conditions as non-discounted items.

  • Can I exchange sale and promotion items?

    Yes, you can exchange sale items and promotional items purchased via the webshop.

  • Do sale and promotion items count towards my loyalty card?

    No, for these items, you receive a direct discount that is higher than the 5% loyalty discount you accumulate with the loyalty card.

  • Which items are discounted?

    If items are discounted, you'll always see it on the label in the corner of the photo. The discount percentage is always mentioned there.

    Additionally, the discount is indicated by the red-strikethrough prices on catalog and product detail pages.

  • How do I use a promo code?

    Received a promo code? Enter it in the first step of your shopping cart. On the right, you'll find a field to enter the promo code (below the field for the gift card).

Free shipping from €99
5% loyalty card discount
Specialist in trousers

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